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FAQ

  • Q How to come to your city?

    A
    You could take the international flight to Guangzhou airport first,then take the domestic flight from Guangzhou airport to Jinjiang airport,we will pick you up from Jinjiang Airport.
    Or take the high speed train From Guangzhou South to Quanzhou train station.
  • Q Can I visit your factory before placing the order and where is your factory ?

    A Warmly welcome to visit our factory any time.Our factory located in Quanzhou City,Fujian Province.
    The nearest airport to our factory is Jinjiang airport,which is 30 minutes to our factory by car.
  • Q Are the machine be tested in your factory before shipment?

    A Yes all of our machines will be tested in our workshop before container loading.You are warmly welcome to do the inspection before shipment.
  • Q How to prepare the foundation for the equipments?

    A The foundation drawing for the whole plant will be provided within 07 days after the order confirmed,customer could prepare the foundation construction according to the drawing provided.
  • Q What about your payment terms?

    A
    T/T and L/C are acceptable.
    Generally,it requested to pay 30% as depoist by T/T before production, and the balance to be paid by T/T or Irrevocable,Confirmed LC at sight before shipment.
  • Q What is the delivery time?

    A The delivery time is 30-40 days upon receiving the down payment and mould drawing approval from customer.
  • Q Can I get the warranty for the machine?

    A The warranty for the machine is one year after installation or 15 months after shipment,whichever comes first.Spare parts will be sent to customers for free of charge during the warranty period. Warranty does not cover the wearing parts, in cases of incorrect handling, improper user, insufficient maintenance, unauthorized service or modifications to the machine, normal wear .

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No.118, Xishan Industrial zone, Xiamei Town, Nan'an, Quanzhou City, Fujian Province, China.

Phone: +86-13905968794
             +86-18359454595
             +86-595-86712577
Email: export@hwmachines.com
           sale@hwmachines.com
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